Jack&Jones provides authentic fashion with a special focus on effortless style, great fits and high quality.
High quality underwear featuring the iconic branding on the waistband and made from premium cotton.
ALL OF OUR LISTINGS DISPLAY UK SIZES
IMPORTANT NOTE: Due to hygiene reasons underwear cannot be returned . Of course, if there is a manufacturing fault with your garment you are welcome to the return the items back to store for a full refund.
For all orders delivered to the UK we ship via Royal Mail Tracked service providing a tracking number upon dispatch of your order. Express service is available.
Returns and Refunds
If you decide that an item is unsuitable, we are happy to offer a refund within 30 days of purchase. Please ensure the item is unworn and in their original condition with tags intact.
We recommend you return your package via recorded delivery. Please keep Proof of Postage safe in case you need to use this as evidence of your return. Unfortunately, we are unable to refund delivery charges or postage costs for items that are unsuitable or don't fit.
Our main aim is to ensure that all our customers are 100% happy. If you have any issues with your order, please do not hesitate to contact us. We will be able to resolve the issue efficiently. If you are satisfied with our product and service, we will appreciate your positive feedback.
Please note colours may vary slightly due to variation in denim, studio lighting and computer configuration.
We dispatch orders the next morning from when they have been ordered. For any order cancellations please do this before 9am the next morning to allow time for us to process your cancellation. We answer questions Monday to Friday from 8am to 4pm. We do not answer questions on the weekend. If you have any further questions please feel free to drop us a message and we will respond to you as quick as possible.